Frequently Asked Questions

Yes, the prices are stated excluded VAT.

All changes, including information about the number of participants, allergies, and lunch timing, must be submitted no later than two working days before the meeting starts.

Changes submitted after this deadline cannot be accommodated.

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Yes, but we need information about allergies no later than three working days before the meeting starts.

Changes submitted after this deadline cannot be accommodated.

You can connect to Wi-Fi using this network and password:

Network: SentralenGuest
Password: Sentralen2019

Yes, you get a reduced rental price when booking a meeting room for a meeting that starts after 17:00 on weekdays or takes place during the weekend.

Yes, you can rent meeting rooms by the hour or by the day. You choose the rental period that best suits your needs. For meetings starting after 17:00 on weekdays, or for meetings held during weekends, we offer reduced rental rates.

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Yes, we can send an invoice for meeting room rentals to private individuals.

To issue the invoice, we need your name, address, email address, and phone number.

Yes, you can pay for your meeting room rental by credit or debit card.

Please let us know when booking that you would like to pay by card. To process the payment, we need your name, address, email address, and phone number.

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You have access to the room from the time you booked the room and not before.

If you need to set up the room, or prepare before the meeting, you will need to extend your meeting room booking.

Yes, there is free wireless internet throughout the building.

Internet: Sentralen Guest
Password: Sentralen2019

A combined whiteboard/flipchart with markers is standard in all meeting rooms.

If you want a larger whiteboard, please let us know at the time of booking.

There are transitions from HDMI cable to other inputs on PC/Mac in all meeting rooms.

The sound and video board from PolyCom uses a USB-C cable.

Yes, all our meeting rooms have equipment for video conferencing/microphone and camera.

The equipment is a combined sound and picture board with microphone and camera that you connect to your computer with a USB-C cable.

Yes, but only with masking tape that does not damage the walls.

Contact the reception or event hosts for help finding the right tape.

If you have pre-ordered one of our meeting packages, it will be ready in the meeting room at the agreed time.

Meeting packages are available for groups of five or more and can be arranged when booking your meeting room.

Alternatively, you can purchase items from the café upon arrival and bring them to the meeting room.

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No, it is not allowed to bring catering from external companies when you rent a meeting room with us.

You can buy meeting packages that include catering, or buy items in Sentralen Cafe and bring to your meeting room.

No, all meeting rooms are locked until you have registered your arrival.

Please check in at the reception when you arrive so we can unlock the room and show you the way to your meeting room.

Yes, you can host a summer party at Sentralen.

We have many venues that are well suited for summer parties. The most popular spaces for summer parties at Sentralen are the Rooftop Terrace and Kronesalen.

You can read more about how to plan and host a summer party at Sentralen here.

A detailed run sheet or event schedule helps ensure your event runs smoothly.

It should include

• your arrival (also called get-in)
• your departure (also called get-out)
• guest arrival/when doors open
• when you plan to set-up and prepare
• when you plan to tidy and clean
• any opening hours for the bar
• other relevant times: speeches, entertainment or pauses

Please send the run sheet or event schedule to your producer as an excel or PDF file.

Yes, you can request a separate wireless network for your event. You can choose the network name and password for your guests.

Please let your event producer know at least 48 hours before the event if you need a dedicated network.

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Yes, there may be other events or bookings taking place at Sentralen on the same day as your event. Our public areas are open and accessible to everyone, and other tenants may also have activities in the building.

There is usually activity throughout Sentralen every day. If there are any special circumstances that may affect your event, we will inform you in advance.

You can view all events to see other public events taking place on the same day.

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Yes, it is possible to deliver equipment, decorations, or other items before your event, or pick them up afterwards.

This must be arranged in advance with your event producer.

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You can connect to wireless network/WiFi using this network and password:

Network: SentralenGuest
Password: Sentralen2019

No, you will not be given a key card to the venue you have rented. When you arrive: let us know at reception and we will unlock the venue for you.

If you want us to lock the room during the rental period, you can let the host know.

No, the event host at Sentralen does not give guests information about emergency exits, toilets, or other practical details during the event.

As the event organizer, you are responsible for sharing this information with your guests.

The event host will provide you with the necessary information in advance so you can prepare your audience.

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As an event organizer, you are responsible for welcoming and assisting your guests or audience.

Our reception hosts can help guests find their way if they have questions and will provide event sign with information about the location.

If you would like dedicated hosts to welcome and assist your guests throughout the event, this can be booked separately.

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Here's how you can make your event visible to us on the day of the event

• hang posters on poster wall just inside main entrance.
• placing rollups inside or outside
• placing beach flags inside or outside
• placing a poster in a poster box that you borrow from us
• hang posters on the walls at the event space you rented with masking tape

No, you can only use masking tape when hanging items on the walls at Sentralen. Other types of tape, including duct tape, are not permitted as they may damage the walls.

In general, items cannot be hung from the ceiling in our venues unless they are made from non-flammable materials or treated with flame retardant.

If you need to hang equipment or decorations from the ceiling, this must be arranged in advance and will usually require a lighting technician to use the light rig safely.

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Yes, smoke machines may be used at events at Sentralen, but this must be approved and arranged in advance. Additional staffing costs may apply.

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No, it is not allowed to use glitter, confetti etc. during the event.

Event organizers are responsible for actively promoting their own events. This includes creating a Facebook event, adding Sentralen as a co-organizer, and sharing the event through relevant channels. Sentralen also promotes all public events submitted through our programme or ticket form.

Events are published on our website with a dedicated event page, displayed on screens at Sentralen, included in our newsletter, and may be shared through our social media channels and selected external event calendars. All events at Sentralen receive the same level of promotion and are promoted in the same way. Read our audience insight and marketing tips.

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If you want Sentralen to publish tickets for your event through our ticketing system, please fill out our ticket form.‍

The form includes information about the ticketing process and how Sentralen can help promote your event.

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Sentralen helps promote events that take place at Sentralen. See our audience insight and marketing of events at Sentralen.

Yes, Sentralen is Eco-Lighthouse certified. We work actively with sustainability and environmentally friendly practices in our daily operations.

You can read more about our sustainability at Sentralen.

No, we don't have parking spaces available at Sentralen.

The nearest parking garages are the Palèet and Bankplassen.

Sentralen uses the Tixly ticketing system.

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If you wish to use our technical equipment, our technicians must be present.

If you want to bring in your own technicians in addition, this is possible.

Contact your producer if you want to bring your own technicians.

"Get-in" refers to the time you wish to access the venue, including setup, technical testing, etc.

"Get-out" refers to the time by which you must have fully cleared the venue. The event itself must take place between the get-in and get-out times.

No, external catering providers are not permitted when you rent a venue at Sentralen.

All food and drink serviced are provided by SentralenMat, our catering partners.

If you require a specific type of food or service that is not available in our catering menu, we would stil be happy to explore the possibility with you.

Please let us know when submitting your booking request, or discuss your needs with your event producer during the planning process.

Yes, you can book a table at Sentralen Kafé. Please send an email to kafe@sentralen.no to make a reservation.

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Yes, Sentralen Kafé caters to guests with food allergies. They offer vegetarian and gluten-free options, and the staff will be happy to answer any questions about ingredients and allergens.

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The restaurant has an area that can be separated from the rest of the venue by a curtain, but it is not a separate enclosed space.

If you want a separate closed room it is possible to rent this, please contact booking@sentralen.no. For example, the meeting room Bankboksen on the ground floor, is perfect as a chambre separee.

Yes, you can reserve a table in the restaurant at sentralenmat.no, or book it online.

Yes, you can reserve a table in the café by sending an email to kafe@sentralen.no.

Hitchhiker Restaurant is usually open Tuesday-Saturday. See the opening hours.

Sentralen Kafe is usually open Monday to Friday from 07:30 - 20:00, and 11:00 - 17:00 on Saturday and Sunday. See the opening hours.

The streaming can be broadcast on social media such as Facebook, Instagram and LinkedIn, on a website or on YouTube or other video platforms.

If you have another platform you want to stream to, we will arrange it!

Our streaming engineer manages the technical aspects of your stream or recording, including operating the control room, setting up the broadcast platform, and ensuring a smooth production.

They can also assist with planning and production, camera setup, and technical coordination.

Sound is managed by our sound technician, while professional studio lighting is included as standard. Additional lighting setups and a lighting technician can be arranged upon request.

Our studios are suitable for a wide range of streaming and recording productions.

You can create everything from podcasts and informational videos to marketing content, product launches, press conferences, panel discussions, report presentations, intimate concerts, promo videos, and performances.

Whether you need to stream live or record content for later use, our studios provide a flexible setup for professional productions.

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Yes, we offer professional multi-camera production for events at Sentralen, including live streaming, recording, and hybrid event productions.

Our technical setup includes two fixed cameras and two remotely controlled cameras that can move and capture different angles throughout your event.

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In a hybrid production, you host an event with a live audience in the room while also streaming the event online, allowing remote viewers to participate digitally.

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Yes, we offer both event recording for content that can be broadcast or shared at a later time, as well as live streaming for events that are shown in real time.

Our streaming technician can help you set up and manage live streams on your social media platforms or website, ensuring a professional streaming experience for your audience.

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Yes, it ispossible to deliver equipment, decorations, or other items before your event,or pick them up afterwards.

This must be arranged in advance with your eventproducer.

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You can connect to wireless network/WiFi by using this network and password:

Network: SentralenGuest
Password: Sentralen2019

Yes, it is possible to rent an additional room, such as a meeting room. For example, the room can be used for children who need a nap, storage of gifts, photographers who will edit photos etc.

No, we don't have parking spaces available at Sentralen.

The nearest parking garages are the Palèet and Bankplassen.

There is no street parking in the streets around Sentralen. Øvre Slottsgate, where the main entrance to Sentralen is located, is a pedestrian street.

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Yes, guests can bring cakes. These can be delivered the day before, and will be placed in the fridge.

Howewer: you need to arrange this with your producer beforehand.

No, it is not allowed to bring food and drinks with you to your event or party. There is an exception for cakes for weddings, graduations etc.

If you have technical questions, you can ask the booking team in the booking process, or the producer in the planning process. You can also read our tech Specs for all venues.

No, the tables and chairs shown in the venue photos are the ones available at Sentralen.

Some rooms have different furniture options, which may be available depending on whether the room is in use.

If you need additional tables or chairs, these can be rented from external suppliers and delivered to Sentralen.

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Yes, candles are allowed under controlled conditions. All tenants and organizers are responsible for ensuring that candlelight does not create a fire hazard.

We do not decorate the venue or provide decorations for your event or party.

You are welcome to bring your own decorations, or book our event hosts to assist with setup and decorating.

Please let us know your needs during the planning process, and we will help you find the right solution.

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No, we donot provide candlesticks for events. Our catering team uses standard white candles in glass holders when setting the table for dinner.

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You can find the capacity of each venue listed below the room photos. Click the links below to view detailed information about each space, including capacity, facilities, and available setups

• event venues‍
• meeting rooms‍
• studio - podcaststudio
• rehearsal rooms, rehearsal rooms, production rooms

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