Accessibility

Do you have any input, questions or comments on our accessibility work? Call us at + 47 22 47 25 00 or email us at post@sentralen.no. We greatly appreciate anyone who can help us become a place everyone can feel safe to visit!

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General Availability

Admission

Sentralen's main entrance is located in Øvre Slottsgate 3. The nearest public transport stops are Stortinget for metro, Øvre Slottsgate for tram and Wessels plass for bus. There is a lift at Stortinget metro station (please note that building work at the station may affect accessibility). Some of the trams that stop on Øvre Slottsgate are wheelchair accessible. Read more about availability on Ruter here.

It is possible to stop outside the main entrance to Sentralen for unloading and loading. It is not possible to park outside Sentralen as the street is regulated as a pedestrian zone. We do not have parking spaces, but there are several parking spaces in the area. The nearest HC parking is at Tollbugata 27, 55 metres from the main entrance.

The front desk, café and Hitchhiker restaurant have step-free access via lift. To get to the reception you need to enter the main entrance in Øvre Slottsgate 3, and take the elevator to 1+. From here there is step-free access to the café. To get to the restaurant via lift, guests are required to have an access card, so please let us know at the front desk on floor +1 or call +4741417930 for assistance.

At the reception we have an elevator to all floors of the house.

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Accessibility on the house

Sentralen is universally designed. It is possible to arrive at all audience areas in a wheelchair - however, some are more accessible than other. We have door opener to all audience areas, but these are not automatic. The main entrance has an automatic door opener.

The railing of the stairs is red, so that it is clearly visible to people with visual impairment.

All stairs are marked with knobs and slip tape, and all glass doors are marked with foil. The contrast of the foil and the glass door is not very high.

The floorboards on the house are relatively low, so it's possible to get over with a wheelchair.

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Companion tickets

We strongly encourage all of our event organisers to offer companion ticketing at their events. Buy a ticket and send an email to post@sentralen.no with your companion certificate and have your companion ticket (s) sent. If you need more companions, you will be sent one ticket per companion.

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Toilet facilities

We have toilets on all floors, including HC toilets. The HC toilets do not have a door opener. There are changing tables in the HC toilets on floors U, 1+, 3 and 4+.

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Food and Allergies

All food served with us, both in the café, restaurant and at events, is marked with allergens. We cannot guarantee that there will be no cross-contamination. Please contact us at mat@sentralen.no if you have any questions about our food service.

We don't have carpet flooring in our premises or audience areas.

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Security

All emergency exits are marked with a green emergency exit sign, and the fire alarm is connected to led lights that will light up and show the way if the power goes out.

We don't have an evacuation chair.

The teleloop are connected on fire alarm.

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Teleloop and Interpreting Service

We have a mobile system for telephony that can be used in all our premises. Click here to book interpretation services through Oslo Municipality.

Please let us know at booking@sentralen.no if you need interpretation service, as it must be clarified with capacity in the hall.

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Lowered bar/counter

Part of the bar in the Marmorsalen has a lowered bar counter.

Bar Vinterhagen does not have a sunken bar counter.

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Content Alerts at Events

We are a house made up of many different events and organizers, and therefore we do not always have a record of content warnings on the various events. We encourage all our organisers to submit information about content warnings so that we can inform the public about it in our event programme.

If you have any questions about a specific event, we recommend that you contact the relevant organizer. You can find the organizer at the bottom of the event program.

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Guide dog

Guide dogs are always welcome with us, also in the catering establishments.

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Taxis

The nearest taxi stand is at Bankplass, 450m from Sentralen. We have screens at reception where you can order a taxi, and be picked up outside the main entrance.

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Seating

We have seating in most of our audience areas, except for the dressing room on the U floor, the foyer of Marmorsalen on 1+ and outside the meeting rooms on the 2nd and 3rd floors.

Are you going to an event and wondering if there is a seating option? Email us at post@sentralen.no.

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Lightning

There is generally good lighting on the house, but there may be reduced lighting in some of the audience areas. This applies to Vinterhagen, the foyer outside Marmorsalen and the foyer outside Forstanderskapssalen.

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Acoustics

There is generally good acoustics on the house. The audience areas outside Marmorsalen, Marmortrappen, the foyer outside Forstanderskapssalen and Gullbaren do not have as good acoustics.

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Language

Most of our events are held in Norwegian, unless otherwise specified. Do you want information about interpreting services? See section “Teleloop and Interpreting Service”.

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Our staff

If you have any questions or concerns while visiting us you can always ask one of our hosts. We stand ready to help you with whatever you may need. If you can't find any hosts you can call us at +4741417930.+47 41 41 79 30.

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Relæxt Events

In cooperation with the Norwegian Chamber Orchestra, we organize Relæxte concerts. The concerts are hush-free and take place in Marmorsalen. They last for 45-60 minutes, including the introduction and presentation of the pieces from the conferences.

Anyone can be an audience member at a Relæxt concert, but the experiences are especially tailored to those who are more comfortable attending, or in need of, a cultural experience in a relaxed environment.

Read more about Relæxt concerts here.