Frequently Asked Questions

Do you have a question? Here you can read frequently asked questions and answers. For questions about renting venues at Sentralen, click here. If you can’t find the answer you’re looking for, you can send an email to post@sentralen.no.

Tickets

Skjer Verdens Kuleste Dag 2026?

"Verdens Kuleste Dag" er avlyst

Av respekt for Hans Majestet Kong Haralds bortgang og at Akershus festning skal klargjøres til kongelig gravferd, er «Verdens Kuleste Dag» avlyst. Våre tanker går til kongefamilien.

What should I do if I bought a ticket for the wrong date, time, or quantity?

Pleasecheck your ticket details carefully before completing your purchase.

Tickets cannot be refunded or changed due to incorrect purchases, such as selecting the wrong date, time, or number of tickets.

If you are unable to attend the event, we recommend giving or selling your ticket to someone else who can use it.

Do you accept companion certificates?

Yes, we accept companion certificates. Visitors with a valid companion certificate can receive a free companion ticket for events at Sentralen.

To request a companion ticket, please send an email to post@sentralen.no.

What is the age limit for children's tickets?

Unless otherwise specified in the event text, or in the ticket purchase process, the age limit for children's tickets is 0 - 16 years.

Who can I contact if I have questions about an event?

The event information is provided by the event organizer. If you have any questions about a specific event, please contact the organizer directly.

To find the organizer’s contact information, go to our event program and find the relevant event. Click Read more to open the event page.

At the bottom of the event description, you will find the organizer’s details and a link to their website.

Are tickets available at the door?

You can buy tickets at any time in our reception, or at the door before the event (unless the event is sold out).

Please contact the reception or one of our event hosts to purchase tickets. You can also buy tickets online until the event starts.

Where is the venue for the event I'm attending?

You can find information about the venue for your event, several places

  • on your ticket
  • at the screen in the reception
  • in the event program
  • on the event page in the event program

Check out our event program

Can I take photos during events?

You are allowed to take photos with your phone without flash at event, unless otherwise stated on your ticket.

If you want to take photos with a professional camera, you can contact the event organiser.

You will find a link to the event organisers web page or Facebook page in the event program.

I have a discount code for tickets, how do I use it?

First, add the ticket you are going to buy in the shopping cart, and then fill in the discount code during step 2 of the purchase process.

Remember to distinguish between upper and lower case letters, and include spaces, numbers, and other symbols.

Is there an age limit at events at Sentralen?

Some events at Sentralen have an 18-year age limit. This is stated in the event text of the program.

Do you offer companion tickets?

Yes, Sentralen offers companion tickets by agreement with the event organizer.

Guests with a valid companion certificate may be eligible for a free companion ticket to selected events.

If you have questions about companion tickets, accessibility, or arrangements for your visit, please contact us at post@sentralen.no.

Can I give tickets in my name to someone else?

Yes, you can transfer the ticket to another person, unless it is clear on the website and/or ticket that the ticket is personal.

You cannot resell your tickets for commercial purposes. Tickets may also not be offered in competitions or in connection with offers of any other product or service without the written permission of Tixly and/or Sentralen, or the organizer.

If this provision is violated,Tixly has the right to cancel the ticket. It is your responsibility as a ticket buyer to ensure that you have forwarded the ticket (s).

If the person you gave your ticket(s) to loses them, it is your responsibility as the purchaser to replace them.

Can I get a refund for the ticket if I can't go to the event?

We do not refund the purchase of a ticket, unless the event has been cancelled.

If you have any questions please get in touch at post@sentralen.no. NOTE: Ticket fee is non-refundable.

What happens if I can't attend the event that I have a ticket for?

We do not refund your ticket  if you are unable to attend the event.

This also applies in case of illness. NOTE: Ticket fee is non-refundable

What happens if the event I'm going to is moved to another date or time?

If an event is rescheduled, the original ticket (s) will apply to the new date (unless otherwise advised).

If the new time is not suitable, you will be given the opportunity to refund your tickets. NOTE: Ticket fee is non-refundable.

What happens if the event I'm going to is cancelled?

You are responsible for checking whether the event will be carried out as planned or not.

An event is considered cancelled if the event does not take place at all. Changes in repertoire, changed date, partially performed arrangement do not constitute a cancelled event.

In case of cancellation, you will be contacted on email with refund instructions. If you have any questions about cancelled or rescheduled events, please contact us at post@sentralen.no.

Where and how do I buy a ticket (s)?

Tickets can be purchased via program calendar on our website, or at the reception during Sentralen's opening hours.

Food and catering

Does Sentralen Kafé accommodate food allergies?

Yes, Sentralen Kafé caters to guests with food allergies. They offer vegetarian and gluten-free options, and the staff will be happy to answer any questions about ingredients and allergens.

Do you have chambre separee?

The restaurant has an area that can be separated from the rest of the venue by a curtain, but it is not a separate enclosed space.

If you want a separate closed room it is possible to rent this, please contact booking@sentralen.no. For example, the meeting room Bankboksen on the ground floor, is perfect as a chambre separee.

Is it possible to reserve a table in the restaurant?

Yes, you can reserve a table in the restaurant at sentralenmat.no, or book it online.

Is it possible to reserve a table in the cafe?

Yes, you can reserve a table in the café by sending an email to kafe@sentralen.no.

What are the opening hours of the restaurant?

Hitchhiker Restaurant is usually open Tuesday-Saturday. See the opening hours.

What is the opening hours of the cafe?

Sentralen Kafe is usually open Monday to Friday from 07:30 - 20:00, and 11:00 - 17:00 on Saturday and Sunday. See the opening hours.

Visiting Sentralen as a guest or audience

Can I bring my laptop and work at Sentralen?

Yes! You are welcome to bring your laptop and sit down to work at Sentralen, located in the heart of Oslo city centre. We have several comfortable areas where you can work, including the Café, Vinterhagen, and Gullhallen.

You will have access to free WiFi, and most of our seating areas have power outlets so you can easily charge your laptop, phone, or other devices while you work.

Sentralen is a great option if you are looking for a café with WiFi and a flexible workspace in Oslo – whether you need a place to work for a few hours, join digital meetings, or simply enjoy a comfortable environment to get some work done.

We are open every day from 08:00 to 22:00, so you can stop by to work both early in the morning and later in the evening.

Can I bring food and drink to an event?

Yes, you are welcome to bring food and drinks purchased from any of our cafés, bars, or restaurants into our event halls, meetingrooms, and shared public spaces.

If you'd like a drink or a snack before a concert or event, you can purchase refreshments from one of our food and beverage outlets during their opening hours. Check out all opening hours.

Please note that outside food and drinks are not permitted.

How do I connect to wireless network/WiFi?

You can connect to wireless network/WiFi by usingthis network and password:

Network: SentralenGuest
Password: Sentralen2019

Is Sentralen accessible and universally designed?

Yes, we have collected all information about accessibility and universal design at Sentralen on a dedicate page called accessibility at the Sentralen.

Can I bring my dog to Sentralen?

Yes, you can bring your dog into Sentralen, but not in the dining areas: top level on the roof terrace, in the cafe and in the restaurant.

Keep your dog on a leash and be considerate of others. If you want to bring your dog to an event, ask the organizer for permission.

Service dogs are always welcome at Sentralen, even in dining areas.

Can I park my bike outside?

Yes, there is bike parking outside Sentralen in Øvre Slottsgate.

Can you order a taxi for me?

There is a separate tablet at the reception, where you can easily order a taxi from Oslo Taxi on your own.

Do you have a cloakroom?

Some events have a staffed cloakroom in the basement. Other events have wardrobe racks placed in the hall, where you can hang your things at your own risk.

Is there free Wi-Fi at Sentralen?

Yes, there is free wireless internet throughout the building.

Network Name: Sentralen Guest

Password: Sentralen2019

Can I bring my own food and drinks to an event?

No, bringing your own food and drinks is not permitted at events at Sentralen.

However, you are welcome to purchase food and beverages from our cafés, bars, and other serving areas in the building.

Can I bring my stroller?

Yes, strollers are warmly welcome at Sentralen, but be careful not to block emergency exits and access to others.

Feel free to ask us if we know a good place to place the stroller and we will help you!

When is the reception open?

The reception is usually open Monday to Friday from 08:00 - 16:00.

If you need help outside this time, you can call the telephone number provided at the reception. See our opening hours at Sentralen

What is the opening hours?

Sentralen is usually open every day from 08:00 - 22:00. Read more about our openings hour.

How do I get to Sentralen?

Sentralen is located in Øvre Slottsgate 3. There are no parking spaces connected to Sentralen, and we recommend that you use public transport.

Tram: The nearest tram stop is Øvre Slottsgate (trams 12, 13, 15).
Bus: The nearest bus stop is Kvadraturen/Wessels plass (30, 31, 32, 54, 70, 81).
Metro: The nearest metro station is Stortinget. All metros stop at Stortinget.
Car: Nearest parking garages are Palèet and Bankplass, if arrival by car is required. There is no street parking around Sentralen.

What should I do if I have lost something at Sentralen

If you have lost or forgotten something at Sentralen, you are welcome to stop by during our opening hours to check our lost and found.

Lost items are kept for up to one week before they are discarded. See Sentralen’s opening hours.

What is the accessibility for wheelchair users?

Sentralen is universally designed, and all premises at the Sentralen are wheelchair accessible - with lift access, wide doors and HC toilets attached to all floors.

Please contact the host if you need assistance.

Can I buy food and drinks at Sentralen?

There is both a restaurant Hitchhiker, a café an a roof top terrace at Sentralen. Some venues have adjoining bars, which may be open during certain events.

GoDo-pass

How can my event become available to Godopass subscribers?

It’s easy to make your event available as part of the Godopass offer. As an organizer, all you need to do is tick the box indicating that you want to make your event available to Godopass subscribers when submitting the publishing form, either the ticket form or the programme form.

You can find more information about this in our audience insights and in the publishing form

Where can I scan the QR code to check in with Godopass?

You can find the GodoPass QR code just to the left of our main entrance.

Please scan the code before heading to the venue for your event, and show our hosts that you have checked in when entering.

Verdens Kuleste Dag

Can I buy food at Verdens Kuleste Dag?

Yes, you can buy food at Verdens Kuleste Dag!

There is a wide selection of food and drinks available for purchase during Verdens Kuleste Dag. A number of well-known brands will be present at Akershus Fortress, including a variety of food trucks.

Where does Verdens Kuleste Dag take place?

The activity day Verdens Kuleste Dag takes place at Akershus Fortress in Oslo.

You can bring the whole family to Verdens Kuleste Dag, and you are welcome to bring your own food or purchase food at the Fortress.

When is Verdens Kuleste Dag?

Verdens Kuleste Dag 2026 will take place on Saturday, August 29th, from 11:00 AM to 4:00 PM at Akershus Fortress.

Verdens Kuleste Dag is organized by us at Sentralen and Sparebankstiftelsen DNB in collaboration with SAKK at Akershus Fortress.

What is Verdens Kuleste Dag?

Verdens Kuleste Dag is a free activity day for children and young people at Akershus Fortress in late August.

Over 35 different activities are set up around Akershus Fortress, where children and young people can play, explore, try new things, and learn from the various organizations contributing their own unique activities.

Verdens Kuleste Dag is organized by Sparebankstiftelsen DNB and us at Sentralen.

Verdens Kuleste Dag 2026 takes place on Saturday, August 29th, from 11:00 AM to 4:00 PM.

Read more and see all activities at Verdens Kuleste Dag.

Kokkenes Dag

How do I get to Kokkenes Dag?

Kokkenes Dag will take place outside Sentralen, in Øvre Slottsgate and at Christiania Torv. There are no parking spaces available at the festival, and we recommend using public transport.

Tram: The nearest tram stop is Øvre Slottsgate (trams 12, 13 and 15).
Bus: The nearest bus stop is Kvadraturen/Wessels plass (buses 30, 31, 32, 54, 70 and 81).
Metro: The nearest metro station is Stortinget. All metro lines stop at Stortinget.
Car: The nearest parking garages are Paléet and Bankplassen, if you need to arrive by car. There is no street parking around the festival. The nearest accessible parking spaces are located at Tollbugata 25 and 27–29, and Nedre Slottsgate 4D and 4E.

There will be no bicycle parking available in Øvre Slottsgate or at Christiania Torv. We recommend using the bicycle parking facilities at Myntgatakvartalet.

How can I pay for food at the stalls?

At Kokkenes Dag, you pay via Vipps at the food stalls.

Where can I buy something to drink during Kokkenes Dag?

During Kokkenes Dag, you can buy drinks at the following locations:

  • Sentralen Kafe
  • The rooftop terrace at Sentralen
  • Restaurant Hitchhiker
  • Brasserie Hansken
  • Cafe Skansen
  • Proseccheria
  • Skyggesiden
  • At street stalls

Please note that you are not permitted to take alcohol outside of these venues.

You are welcome to bring food you have purchased to all the locations mentioned above.

What is the expected attendance at Kokkenes Dag?

Last year, 4,000 portions were sold from the restaurant stalls at Kokkenes Dag. This year, the area has been expanded to include Christiania Square, and there are more stalls. We expect at least 5,000 portions to be sold during Kokkenes Dag 2026.

Who started Kokkenes Dag?

Kokkenes Dag was started by Tom Victor Gausdal and is now organized in collaboration with Sentralen and SentralenMat AS.

Originally, Kokkenes Dag was held outside Strand Restaurant in 2017, 2018, and 2019.

Kokkenes Dag was organized by Tom Victor Gausdal, Sentralen, and SentralenMat AS for the first time in 2025.

Can I see a map showing the locations of the restaurant stalls?

On Kokkenes Dag, you can find a site map showing the locations of the restaurant stalls on posters in Øvre Slottsgate and at Christiania torv.

What kind of music can I expect at Kokkenes Dag?

On Kokkenes Dag, a DJ will be playing music in Øvre Slottsgate. There is no concert program planned.

Will the restaurants be selling vegetarian dishes?

If the restaurants sell vegetarian dishes, this will be indicated on their menus and on the Kokkenes Dag area map.

Look for the sticker that looks like this:

Vegetarikonet på Kokkenes Dag
Vegetarian V-label at Kokkenes Dag

What are the prices for the dishes I can buy?

The prices for the dishes you can buy from the restaurants at Kokkenes Dagvary. You can find the prices on the restaurants' menus.

Which dishes and menus will the restaurants be selling?

You will find information about the dishes and menus the restaurants will be selling once the event begins. The restaurants will have their menus and dishes displayed on posters and similar.

Which restaurants are coming to Kokkenes Dag?

These restaurants are confirmed for Kokkenes Dag:

  • Brasserie Hansken 
  • Smalhans 
  • Katla 
  • Banzha
  • Credo
  • Rodeo
  • Vaaghals
  • Roze Gastro
  • Stock 
  • Bistro Fourrage
  • Betong
  • Palace Grill
  • Statholdergaarden 
  • Brasserie France
  • Pao 
  • Prinsen 
  • Der Peppern Gror 
  • Sverre Sætre  
  • Cafe Skansen 
  • Coucou 
  • Dumpling AS
  • Tomodomo Oslo
  • Brasserie Blanche 
  • HitchHiker
  • Skyggesiden
  • Proseccheria
  • Augusta

Where can I get first aid supplies?

Please head to the Sentralen information desk if you need first aid supplies.

The information desk is located right by the main entrance to Sentralen at Øvre Slottsgate 3.

Where can I find a restroom?

During Kokkenes Dag, you can find restrooms inside Sentralen at Øvre Slottsgate 3.

Enter through the main entrance and take either the lift or the stairs down to the basement level.

There are also restrooms in Vinterhagen, which is located straight ahead inside the main entrance of Sentralen.

When is the afterparty at the rooftop terrace at Sentralen?

The afterparty for Kokkenes Dagon the rooftop terrace at Sentralen starts at 3:00 PM on the same day - Sunday, August 16th.

Everyone is welcome to the afterparty, both the public and the chefs.

A DJ will be playing great music and setting the mood.

The afterparty ends at 9:00 PM (or maybe later...).

Read more about the Chefs' Day afterparty on Facebook.

When and where is Urban Circus performing at Chefs' Day?

Kokkenes Dag will be performing at Hansken on Christiania Torv at 1:00 PM and 2:30 PM on Kokkenes Dag.

Can I eat the food I buy at the food stalls at the outdoor seating tables on the street or in the square?

Yes, you can eat the food you buy at the food stalls during Kokkenes Dagat the outdoor seating areas of these restaurants and bars:

  • Restaurant Hitchhiker
  • Hansken
  • Skyggesiden
  • Skansen
  • Proseccheria
Stengt grunnet regnvær
28.08.2026
29.08.2026
Rooftop Terrace
17:00-22:00
22.08.2026
22.08.2026
Restaurant Hitchhiker
Stengt på grunn av været
06.08.2026
06.08.2026
Rooftop Terrace
Åpent 09:00 - 00:30
05.07.2026
05.07.2026
Sentralen
Åpent 20:00 - 00:30
05.07.2026
05.07.2026
Restaurant Hitchhiker
Stengt grunnet regnvær
02.07.2026
02.07.2026
Rooftop Terrace
11:00 - 17:00
04.07.2026
05.07.2026
Sentralen Kafé
09:30 - 16:30
30.06.2026
03.07.2026
Sentralen Kafé
07:30 - 20:00
29.06.2026
29.06.2026
Sentralen Kafé
10:00 - 17:00
03.08.2026
16.08.2026
Sentralen Kafé
17:00 - 22:00
28.07.2026
28.07.2026
Restaurant Hitchhiker
Stengt
01.07.2026
01.07.2026
Rooftop Terrace
Stengt for privat selskap
22.08.2026
22.08.2026
Rooftop Terrace
Stengt på grunn av været
13.06.2026
13.06.2026
Rooftop Terrace
Stengt på grunn av været
12.06.2026
12.06.2026
Rooftop Terrace
Stengt på grunn av været
10.06.2026
10.06.2026
Rooftop Terrace
Stengt Privat arrangement
11.06.2026
11.06.2026
Rooftop Terrace
09:00 – 16:00
20.06.2026
02.08.2026
Sentralen
Reception
Office
Stengt, åpner 28. juli
04.07.2026
27.07.2026
Restaurant Hitchhiker
Stengt pga været
03.06.2026
05.06.2026
Rooftop Terrace
10:00-17:00
03.08.2026
16.08.2026
Sentralen Kafé
Stengt, åpner 3. august
05.07.2026
02.08.2026
Sentralen Kafé
17:00-22:00
23.05.2026
23.05.2026
Rooftop Terrace
Stengt
21.05.2026
21.05.2026
Rooftop Terrace
11:30-20:00
17.05.2026
17.05.2026
Rooftop Terrace
Stengt på grunn av været
14.05.2026
16.05.2026
Rooftop Terrace
11:00-17:00
24.05.2026
24.05.2026
Sentralen Kafé
10:00-16:00
14.05.2026
14.05.2026
Sentralen Kafé
15:00-20:00
22.04.2026
22.04.2026
Rooftop Terrace
15:00-20:00
21.04.2026
21.04.2026
Rooftop Terrace
Stengt
18.04.2026
18.04.2026
Rooftop Terrace
11:00-17:00
24.05.2026
24.05.2026
Sentralen Kafé
Stengt
06.04.2026
06.04.2026
Office
Reception
Sentralen
Stengt
02.04.2026
05.04.2026
Office
17:00-22:00
07.03.2026
07.03.2026
Restaurant Hitchhiker
Stengt
06.04.2026
06.04.2026
Sentralen Kafé
11:00-17:00
04.04.2026
05.04.2026
Stengt
02.04.2026
03.04.2026
Sentralen Kafé
11:00-16:00
30.03.2026
01.04.2026
Sentralen Kafé
11:00-17:00
29.03.2026
29.03.2026
Sentralen Kafé
14:00-21:00
17.04.2026
17.04.2026
Rooftop Terrace
07:30-18:00
12.01.2026
16.01.2026
Sentralen Kafé
11:30-16:00
09.01.2026
09.01.2026
Restaurant Hitchhiker
07:30-18:00
05.01.2026
09.01.2026
Sentralen Kafé
Stengt
25.05.2026
25.05.2026
Restaurant Hitchhiker
Sentralen Kafé
Reception
Office
Sentralen
Rooftop Terrace
Stengt
01.05.2026
01.05.2026
Reception
Restaurant Hitchhiker
Sentralen Kafé
Office
Stengt
31.03.2026
06.04.2026
Restaurant Hitchhiker
11:00-16:00
10.12.2025
10.12.2025
Restaurant Hitchhiker
17:00-22:00
09.12.2025
09.12.2025
Restaurant Hitchhiker
Stengt
30.12.2025
02.01.2026
Sentralen
Restaurant Hitchhiker
Sentralen Kafé
Reception
Alternativ Jul tar over
21.12.2025
29.12.2025
Sentralen
Restaurant Hitchhiker
Sentralen Kafé
11:00-16:00
10.08.2025
10.08.2025
Sentralen Kafé
Stengt
21.12.2025
26.12.2025
Restaurant Hitchhiker
Stengt
16.07.2025
16.04.2026
Rooftop Terrace