Our Privacy Policy

Updated May 13, 2026.

What is this privacy policy

This privacy policy explains how Sentralen Oslo AS processes personal data.
We aim to be open and clear about what we collect, why we do it, and what rights you have.

Sentralen Oslo AS is the data controller for your personal data:

Sentralen Oslo AS

Øvre Slottsgate 3

0157 Oslo

Organization number: 916 763 867

Email address: post@sentralen.no

Phone number: + 47 22 47 25 00

Who the privacy policy applies to:

This policy applies to you if you:

• visit Sentralen's websites
• purchase tickets or attend events
• send an inquiry about renting premises
• are an organizer, partner, or tenant
• visit Sentralen's premises

Depending on your relationship with us, we may process different types of personal data.

What personal data do we process?

We only process necessary information. This may include, for example:

• name
• email address
• phone number
• information related to bookings, ticket purchases, or agreements

We do not normally process sensitive personal data.

Why do we process personal data?

We use personal data to:

• respond to inquiries and requests
• enter into and follow up on agreements
• plan and execute events
• sell and manage tickets
• send out information and newsletters (if you have consented)
• provide customer service and practical information
• ensure security in and around the building

What is the legal basis?

We process personal data when:

• it is necessary to fulfill an agreement
• you have given consent (e.g., for newsletters)
• we have a legitimate interest, such as the security and operation of the business

Sharing of Personal Data

We do not share personal data with anyone other than:

• suppliers who perform services on our behalf (data processors)
• public authorities, when legally required

Our suppliers process the information only according to our instructions.

How long do we store the information?

We store personal data:

• as long as necessary for the purpose
• as long as required by law (e.g., accounting regulations)

Thereafter, the information will be deleted or anonymized.

Newsletter

If you subscribe to our newsletter, we use your email address to send you information.

You can unsubscribe at any time via a link in the emails.

CCTV Surveillance

Sentralen has CCTV surveillance on its own property and surrounding areas.

The purpose is to prevent and resolve undesirable incidents and ensure safety.

Your Rights

You have the right to:

• access the information we hold about you
• have incorrect information corrected
• request erasure or restriction
• withdraw consent
• object to the processing
• lodge a complaint with the Norwegian Data Protection Authority

For questions or to exercise your rights, please contact us at post@sentralen.no.

We will respond within 30 days.

Changes

We may update the privacy policy as needed.
A new version will be published on the website, with an updated date.